Refunds & Cancellations

Effective date: 22 December 2025

These rules complement our Terms and Conditions.
If anything here conflicts with mandatory consumer law where you live, your local consumer rights remain unaffected.

Quick Summary

  • eBooks (PDF, How To Study German LLC via Paddle): Delivered by download. After the download begins, refunds are generally not available. If a file/link is faulty, we will re-deliver.
  • Digital Tools (e.g., Premium Article Trainer, Paddle): 14-day “no questions asked” money-back guarantee. Full refund available within 14 days of purchase.

eBooks (PDF) – Refunds

  • Delivery: eBooks are provided as PDF via secure download link and/or email immediately after successful purchase.
  • Withdrawal right: By purchasing digital content for immediate download, you consent to immediate performance and acknowledge that you lose the 14-day withdrawal right once the download begins.
  • Refunds: Because access is provided immediately, refunds are generally not available after the download has begun. If a file is defective or a link does not work, contact us and we will assist with re-delivery.
  • Payments & taxes: Processed by Paddle (Merchant of Record). Applicable VAT/GST may be collected by Paddle.

Digital Tools (e.g., Premium Article Trainer)

  • Service nature: Online access to interactive training tools and digital learning resources delivered on our website.
  • 14-Day Money-Back Guarantee: We offer a 14-day “no questions asked” money-back guarantee. You may withdraw from your purchase and request a full refund within 14 days of the purchase date, regardless of your usage level.
  • Refund Processing: Approved refunds are initiated promptly. Please note that it can take several business days for the funds to appear in your account, depending on your bank or payment provider.
  • Payments & taxes: Processed by Paddle (Merchant of Record). Applicable VAT/GST may be collected by Paddle.

How to Request a Refund

  1. Find your receipt: Use your Paddle email receipt. Keep your order number handy.
  2. Contact us: Email in**@**************an.com with your name, order number, and a short description (e.g., “Refund request for Article Trainer”).
  3. Processing time: Once we process the refund via Paddle, the time it takes for the money to arrive on your original payment method depends on your financial institution (typically a few business days).

Governing Law (for this page)

  • Digital products (eBooks, digital tools): Laws of the United States and the State of Wyoming, where How To Study German LLC is formed. Venue: competent state or federal courts in Wyoming.
  • Consumer protection: Mandatory consumer protection rules of your country of residence remain unaffected to the extent they apply.

For full details, see our Terms and Conditions.

Contact

Email: in**@**************an.com