Refunds & Cancellations

Quick Summary

We want you to learn German with confidence. That’s why we offer a simple, risk-free policy for all our products:

• All Digital Products (eBooks, Article Trainer, Bundles): Covered by our voluntary 14-Day “No Questions Asked” Money-Back Guarantee.
• If you are not happy: Simply email us within 14 days of purchase, and we will issue a full refund via Paddle.

14-Day Money-Back Guarantee (Voluntary)

We believe in the quality of our learning materials. Although the legal right of withdrawal for digital content typically expires once the download or access begins, we voluntarily offer you a refund option anyway.

• Scope: This guarantee applies to all digital products sold on this site, including the Premium Article Trainer, Adjective Endings eBook, and the Bundle.
• Condition: You must submit your refund request within 14 days of the original purchase date.
• Reason: You do not need to provide a specific reason (“No Questions Asked”), though feedback is appreciated.
• Effect of Refund: Upon refund, your license to use the digital tool (Article Trainer) will be revoked. For eBooks (PDF), we trust you to delete the file from your devices.

Payment & Processing

• Merchant of Record: Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
• Refund Processing Time: Once we trigger the refund in the Paddle system, it typically takes **3–5 business days** for the funds to appear back on your original payment method (Credit Card, PayPal, etc.), depending on your bank.
• Taxes: Any VAT/GST collected by Paddle will also be refunded in full.

How to Request a Refund

1. Find your receipt: Locate your email receipt from Paddle to find your Order Number.
2. Contact us: Email in**@**************an.com.
3. Include details: Please include your Order Number and a short note (e.g., “I would like a refund”).

Governing Law

• Digital products: Laws of the United States and the State of Wyoming, where How To Study German LLC is formed. Venue: competent state or federal courts in Wyoming.
• Consumer protection: Mandatory consumer protection rules of your country of residence remain unaffected to the extent they apply.

For full details, see our Terms and Conditions.

Contact

If you have any questions about this policy, please contact us:

Email: in**@**************an.com